Privacy Policy

Handling of Personal Information

1. 1.Basic Policy

   Garagehouse Co., Ltd. (hereinafter "the Company") complies with the Act on the Protection of Personal Information and other relevant laws and regulations, and handles customers' personal information appropriately.

2. 2.Definition of Personal Information

   Personal information refers to information that can identify a specific individual, such as name, address, phone number, email address, and other descriptive information.

3. 3.Compliance with Laws and Regulations

   The Company complies with the Act on the Protection of Personal Information and other relevant laws, regulations, and guidelines.

4. 4.How Personal Information Is Collected

   We collect personal information through inquiry forms, phone calls, email, real estate transactions, and requests for appraisals, among other means.

5. 5.Purpose of Use

   We use personal information for purposes such as responding to inquiries, real estate sales/leasing/management, fulfilling contracts, identity verification, service improvement, and sending newsletters.

Use of Personal Information in Our Real Estate Business

1. 6.Use in Real Estate Transactions

   We use personal information to the extent necessary for real estate sales, leasing, management, vacant house management, inheritance consultations, renovations, and related transactions.

2. 7.Use in Vacant House Management Services

   We use information as necessary for providing vacant house management services, including patrols, reporting, and contract management.

3. 8.Use in Sale Appraisals

   We use information for appraisals, real estate market analysis, and proposals.

4. 9.Use in Inheritance Consultations

   We use information to respond to consultations and, where necessary, to coordinate with specialists.

5. 10.Newsletter

   We use information to deliver property information and news to customers who have requested it.

Management of Personal Information

1. 11.Handling of Retained Personal Data

   We manage retained personal data appropriately in accordance with relevant laws and regulations.

2. 12.Security Control Measures

   We implement technical and organizational security control measures to prevent the loss, destruction, tampering, and leakage of personal information.

3. 13.Supervision of Employees and Contractors

   We appropriately supervise employees and contractors who handle personal information.

4. 14.Provision to Third Parties

   Except where required by law, we will not provide personal information to third parties without the prior consent of the individual concerned.

5. 15.Joint Use

   If we jointly use personal information, we will disclose the details in accordance with relevant laws and regulations.

6. 16.Requests for Disclosure, etc.

   We respond appropriately, in accordance with the law, to requests for disclosure, correction, deletion, or suspension of use of retained personal data.

Use of External Services

1. 17.Use of Cookies

   We may use cookies to improve convenience and for access analysis.

2. 18.Use of Google Analytics 4

   We may use Google Analytics 4 for access analysis. Please refer to Google's privacy policy regarding the handling of information collected.

3. 19.Use of Google Maps

   We may use Google Maps to display map information.

4. 20.Use of Google reCAPTCHA

   We may use Google reCAPTCHA as a countermeasure against spam.

5. 21.Use of SNS

   We may use external services such as LINE, Instagram, Facebook, X (formerly Twitter), and YouTube.

6. 22.Encryption via SSL

   This website encrypts communications using SSL/TLS.

Other Matters

1. 23.About the Contact Form

   Information obtained through the contact form is used solely for the purpose of responding to inquiries and providing our services.

2. 24.Disclaimer

   While we strive to improve the accuracy of the information on this site, we do not guarantee its completeness. The Company is not liable for any damages arising from the use of this site; please understand this in advance.

3. 25.Copyright & Portrait Rights

   Copyright and portrait rights for the content published on this site belong to the Company or the rightful rights holder. Unauthorized reproduction, duplication, or use is prohibited.

4. 26.Links

   Linking to this site is generally free; however, we may decline links from sites that are contrary to public order and morals.

5. 27.Revisions to This Policy

   We may revise this policy in response to changes in laws and regulations. Any revised content will take effect from the time it is published on this site.

28.Contact for Inquiries

For inquiries regarding this policy, please contact us using the information below.

Effective date: Reiwa ＊, month ＊, day ＊ / Garagehouse Co., Ltd.